Frequently Asked Questions
Everything you need to know before you hit the streets.
How much does shipping cost for skateboards?
We offer flat-rate shipping on all orders. Standard ground shipping is free for all orders over $75 within the continental United States.
Can I return a deck if I have already applied grip tape?
No, we cannot accept returns on skateboard decks once grip tape has been applied or if the board has been assembled. All returns must be in their original, shrink-wrapped condition.
Do you offer professional assembly for complete boards?
Yes! If you purchase a deck, trucks, wheels, and bearings together, you can select the 'Assemble as Complete' option at checkout and our shop pros will build it for you at no extra cost.
How long will it take to receive my order?
Orders are typically processed within 24 hours. Depending on your location, standard shipping usually takes 3 to 7 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Shop Pay.
Are the products on your site authentic?
Absolutely. Theory Skate Shop is an authorized dealer for every brand we carry, ensuring you receive 100% authentic gear directly from the manufacturers.